Limited Warranty and Service
As a trusted source for metal buildings, Carport1 prides itself on providing high-quality products alongside great customer service and support. The materials used to fabricate our metal buildings undergo numerous quality and rigor tests. The manufacturers we partner with are considered to be the finest in the industry. Their teams are made up of highly efficient individuals who are properly trained and skilled at what they do. We are not just claiming the superiority of our products for the sake of it; to ensure this and the satisfaction of our customers, the products Carport1 offers are backed with certain warranties.
Below is a list of the warranties that we provide with the purchase of our metal buildings.
Any workmanship errors or issues with the construction of your metal structure are covered by our workmanship warranty. The team here at Carport1 and our manufacturers follow industry standards to determine the quality of workmanship for any installation. This warranty period differs amongst our various manufacturers and is valid from the date of installation. However, defects that arise due to the failure of the customer to provide a perfectly leveled site, at the time of installation, will not be covered.
Warranties on Framing & Panels
Carport1 works with top manufacturers who have the highest expectations for their products. Warranties vary by manufacturer for framing and panels, with some up to 20 year limited lifetime warranty.
For obvious reason, we will not be able to cover physical damages to the metal building that are caused by natural disasters, fires, or anything that is not within our control. Please keep the work orders, invoices and other documents that are provided, safe and secure. You might be required to present these documents to claim any warranty. For complete information on the warranties and their validity for your specific product, consult the warranty card that we provide to you at the time of purchase.
Carport1 is always committed to making sure that our customers are satisfied with our products and services. Through these warranties, we want to show you that we actually stand by our products and hope to gain your trust. If you have any queries or require further information on these warranties, feel free to contact our customer care service at 877-242-0393.