Frequently Asked Questions

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General

What is your service area?

What roof styles do you offer and what are the features of each style?

Can I order a custom sized unit?

Can I order a custom sized unit?

Yes. For example you may need a unit that is 23′ wide x 24′ long. We will make it that size.

Can I buy a carport or garage and assemble it myself?

Can I buy a carport or garage and assemble it myself?

Yes, units are available for drop-off only. All materials will be delivered to your location. No assembly instructions are provided. We highly recommend that you have your unit installed by the professional contactors.

What are certified buildings and why should I purchase one?

What are certified buildings and why should I purchase one?

Certified buildings are engineered to meet a specific snow and/or wind load. Many areas, particularly in the northeast and along the coastal regions, require that the buildings meet a specific wind or snow load. You should be aware of your area’s requirements and purchase a structure that meets the wind and/or snow load requirements for your area. We service a wide territory and since requirements change from area to area. It is your responsibility to know the requirements and to purchase a structure accordingly!

Do I have to pay sales tax for my purchase?

Common Specification Questions

What factors may add to the cost of the building?

What factors may add to the cost of the building?

  • Units installed over an existing structure or over an obstruction
  • Trip charges will apply for installations outside of normal service area and could apply toward outer edges of service area
  • Installation on unlevel site
  • Installation on a non-floating boat dock. We do not install units on floating docks
  • Installation on an elevated retaining wall – fees are assessed on a case-by-case basis
  • Materials that have to be transported by foot over 50 feet to the installation site

What is the warranty for the product?

What is the warranty for the product?

14 gauge units come with a 30-day limited workmanship warranty. 12 gauge carports come with a 20-year warranty against rust through on the frame, assuming normal care and maintenance and the 30-day limited workmanship warranty. There are no other warranties stated or implied. Additions, modifications, and alterations void all warranties

What is the gauge of the sheet metal?

What is the gauge of the sheet metal?

29 gauge sheet metal is standard for most states except Florida. In Florida, 26 gauge sheet metal is used for 150/180 MPH certified units and is standard on all units in Florida. Outside of Florida, customers can upgrade to 26 gauge sheet metal for an additional charge. Contact us for more information.

How wide are the sheet metal panels?

How wide are the sheet metal panels?

Panels are 3′ (three feet) wide

What is the longest unit available?

What is the longest unit available?

Units are available in any length.

Do I need a permit?

Do I need a permit?

You may, depending on your state regulations, local zoning laws, or rural location. Customers are responsible for permits

Can the unit be attached to my home/garage/other structure?

Can the unit be attached to my home/garage/other structure?

No, we will not attach our steel structures to other structures due to insurance liabilities

Do you provide rain gutters?

Do you provide rain gutters?

No, we do not offer rain gutters

Who installs my carport?

Who installs my carport?

Delivery and installation are provided by independent contractors

I have other questions or concerns. How can I talk to someone?

I have other questions or concerns. How can I talk to someone?

Call our knowledgeable staff at the locations listed on our Contact Us page.

Ordering

What are the dimensions of the building, outside to outside?

What is the gauge and size of the steel frame?

What is the difference between 14 and 12 gauge framing?

What is the difference between 14 and 12 gauge framing?

Both are galvanized steel. However, the wall thickness of the 12 gauge framing is 3 hundredths of an inch thicker.

What size do I need to pour my cement slab?

What size do I need to pour my cement slab?

You should pour your cement exact to width and 1’ shorter than the roof. In Florida, the cement should be ¾” wider than the width and 1’ shorter than the roof. For Example: In all states except Florida, the slab for a 18’ x 21’ x 6’ unit needs to be 18’ x 20’. In Florida, the slab for the same unit needs to be 18’ ¾” x 20’. Keep in mind if you need a building permit, you will need to contact us for the slab specifications as they vary from area to area.

What is the highest side height that I can get?

What is the highest side height that I can get?

14’ is the highest side height that is offered in the majority of our service area. We do offer 20’ tall units in some areas. Please call for your specific area.

Does my installation site need to be level?

Could you make additions to the building after it’s already installed?

What types of anchors do you use?

Why should you purchase your unit from Carport1.com?

Why should you purchase your unit from Carport1.com?

  • We partner with numerous manufacturers across the United States and because of that, we know the best product that’s suitable for what you need. We factor in quality, price, certification, and delivery schedules to get you the best product, at the best price, in a timely manner. Because of our volume and our extensive knowledge and experience, we are far more knowledgeable than your local, part-time dealer.

What do I need to do to place an order for a carport or garage?

What do I need to do to place an order for a carport or garage?

Carport1′ ordering process is simple and straightforward. Whether you are purchasing your building online or you’re working with one of our knowledgeable representatives, the process is essentially the same.

Once you have selected the building that you need, a down payment is required to get your order started. For orders under $1500.00, a down payment of 10% is required. For orders that are $1500 – $4000.00, a down payment of 12% is required and for order more than $4000.00, a 15% down payment is required.

To expedite your order, payment can be accepted using VISA, MasterCard, Discover, American Express, and PayPal. We can accept company or personal checks but those checks must clear, usually requiring 5-10 business days, before your order is processed. We can accept purchased orders and those should be submitted to us for approval.

How long will it take to get my building delivered after I place an order?

How long will it take to get my building delivered after I place an order?

Usually 2-4 weeks from the date that you are ready to have your building installed. If your order is received and you are not ready, the 2-4 week window begins when you are ready to take delivery of your building. Do keep in mind that during the summer and early fall, delivery windows may increase based on customer demand (remote areas make take longer). For the most accurate delivery windows, please call us as the demand for our products varies from season to season.

Does the price for the carport or building include delivery and installation?

Does the price for the carport or building include delivery and installation?

Yes, as long as you are within our normal service area, the job site is clear of any obstructions, and the installation site is level. On larger buildings, wider than 30’, you may be required to provide a telescopic boom lift at the job site in order for us to set the trusses. For most units, a lift is not required.

I see a product on the website but I want to change some options or colors, can I do that?

I see a product on the website but I want to change some options or colors, can I do that?

Of course! Keep in mind that adding options will increase to price and by the same token, removing options will lower the price. As for the colors, you can choose any color that we offer and there’s no additional upcharges for any of the colors that you select.

Can I make a change after I place the order?

Can I make a change after I place the order?

You can change your order up until the time that we have you scheduled for delivery. At that point, it’s probably loaded on a truck and is ready to deliver. Adding options will increase the price and removing options will lower the price. It’s never a problem to work with you if your needs change, as long as we know in a timely manner.

Construction Questions

Do I need to do any site preparation?

Do I need to do any site preparation?

Remove anything out of the way that would impede the progress of the installation. Clearly mark the four corners of the carport location and level the site.

What is the roof pitch on my carport?

What is the roof pitch on my carport?

For all units, the roof pitch is approximately 3:12.

Can I have a unit installed on a wood floor or deck?

Can I have a unit installed on a wood floor or deck?

Yes, for non-certified units only. Additional fees may apply.

Can you install on a boat dock?

Can you install on a boat dock?

We will only install on a stationary dock. We will not under any circumstances install a carport on a floating boat dock. We must be able to unload the truck and trailer near the boat dock without carrying materials over 50 feet or up/down steps. There must be a 3’ unobstructed access on all sides to the dock.

Can you install on a boat dock?

Can you install on a boat dock?

We will only install on a stationary dock. We will not under any circumstances install a carport on a floating boat dock. We must be able to unload the truck and trailer near the boat dock without carrying materials over 50 feet or up/down steps. There must be a 3’ unobstructed access on all sides to the dock.

What is the clearance from the bottom of the gable to the ground?

What is the clearance from the bottom of the gable to the ground?

The clearance is approximately the 3″ less than the side height.

Anchoring Questions

How is my carport anchored to the ground or dirt?

How is my carport anchored to the ground or dirt?

On non-certified units, 32″ long rebar anchors are inserted through pre-drilled holes in the base rail. The anchors are driven into the ground with a sledgehammer for a secure hold. On certified units, double helix mobile home anchors are augured into ground and a bolt is inserted through pre-drilled holes in the side of the base-rail. The bolt is secured with a nut. Mobile home anchors are an optional upgrade for non-certified ground installations and they are always recommended.

How is my carport anchored to my concrete slab?

How is my carport anchored to my concrete slab?

Holes are drilled into your concrete slab. Wedge anchors are inserted through pre-drilled holes in the base rail of your unit, into the holes in the concrete and fastened for a secure hold.

How is my unit anchored to asphalt?

How is my unit anchored to asphalt?

For non-certified units, 32″ long rebar anchors are inserted through pre-drilled holes in the base rail. A small hole is made in your asphalt and the anchor is driven into the ground with a sledgehammer into the asphalt. For certified units, we must install double helix mobile home anchors that are augured into ground.

How is my carport anchored to a wood surface?

How is my carport anchored to a wood surface?

Lag bolts are inserted through pre-drilled holes in the carport base rails and screwed down into the wood surface for a secure hold.

Can you install on a boat dock?

Can you install on a boat dock?

We will only install on a stationary dock. We will not under any circumstances install a carport on a floating boat dock. We must be able to unload the truck and trailer near the boat dock without carrying materials over 50 feet or up/down steps. There must be a 3’ unobstructed access on all sides to the dock.

Buyers Guide – FACTORS TO CONSIDER

Are there any permitting requirements?

Are there any permitting requirements?

If a building permit is required, then your building inspections department will require a Engineer Certified unit that is rated for wind and/or snow load.

What is the purpose of the unit?

What is the purpose of the unit?

That might sound like a silly question but we can better assist you with your selection if we know how the unit will be used. You may plan to store a single car, two or more cars, a boat, in an open carport shelter, or just use the unit for an economical shed for farm equipment. You may need an enclosed garage for secure storage or a barn for livestock. Once the purpose is known, we can make recommendations on width, height, length, style, and other options. Our goal is to provide you with the best solution that works at the lowest possible price.

Where will your unit be installed?

Where will your unit be installed?

That’s easy, “On my property,” right? There is just a little more to it than that. You may already be aware of these suggestions but in case you haven’t considered them, here they are. Please ensure that you site is clear of any property line set-back restrictions, clear of any underground utilities, overhead utilities, drainage/sewage lines, trees, etc. We don’t like surprises and we are sure that you don’t either. It would be a surprise if the unit was installed on 1′ over on the neighboring property or our anchors pierced a water line or cut the cable lines to your home wouldn’t it?

What kind of site preparation needs to be completed before installation?

What kind of site preparation needs to be completed before installation?

The job site should be level and free from obstructions. An unlevel job site (greater than 4″) will not give you the ideal results. If the carport job site is greater than 12″ off level, our installation crews cannot install the unit.

What type of Installation Surface?

What type of Installation Surface?

We install on the ground (dirt or gravel/stone), asphalt, concrete, or wood. Be advised that certified units cannot be installed on wood.

ROOF SYSTEMS

ROOF SYSTEMS

The next step in selecting your unit is choosing unit roof system. We have three types of roof systems and they are defined and illustrated below. Using our Roof System Guide, you will have all of the information that you need to make the choice that’s best for your needs and for your budget.

We offer three roof systems from which to choose. They are the Vertical Roof System, The Boxed Eave Roof System, and the Regular Roof System. Each roof system has both advantages and disadvantages in regard to function and cost.

  • The Vertical Roof is the best roof system that we offer. The panels on the roof are oriented with the corrugated ridges running vertically or up and down much like what you would see on a metal home roof. It stays cleaner and lasts longer than panels oriented horizontally. Pollen, leaves, and other debris easily wash off the roof with a hard rain. Snow also moves better off the vertical roof system. With the additional steel and trim components used to create the vertical roof, the disadvantage to owning this roof system is that it is the most expensive roof system.
  • The Boxed Eave Roof has the A-Frame appearance of the vertical roof but the panels are oriented horizontally. Horizontal panels tend to trap leaves and debris on the roof. The roof will not stay as clean as the vertical roof and the panels will not last as long. While it has the appearance of the vertical roof in shape, it does not have the ridge cap trip, steel hat purlins, and deeper trim that the Vertical Roof System has. The absence of those components makes this roof system less expensive than the vertical roof system.
  • The Regular Roof does not offer the A-Frame appearance as the two previous roof systems. The panels are oriented horizontally on the roof and the unit has a bend transition to the legs compared to a welded transition on the Vertical and Boxed Eave Roof Systems. The primary advantage to owning this roof system is cost. This is our most economical roof system.

Vertical roof system

Boxed eave roof system

Regular roof system

SELECTING THE FRAME GAUGE

SELECTING THE FRAME GAUGE

Cardinal Carports offers 2 thickness choices on the galvanized framing systems. Our standard is a 14 gauge frame, which is .0747 inches/1.897 mm thick. We offer a heavier 12 gauge frame that is .1046 inches/2.657 mm thick. Either frame system can be non-certified or engineer certified. The is an extended warranty on our 12 gauge framing system and it is a stronger frame.

Which is best for your application? Ultimately, the decision is yours. If you want the peace of mind with the extended warranty and/or the stronger frame, then the 12 gauge is the way to go.

DETERMING THE SIZE OF THE UNIT

DETERMING THE SIZE OF THE UNIT

The dimensions of the unit (width, length and height) are based on your need and what the planned use or function of the unit is going to be.

Width Guide

  • 12′ wide is good for most single vehicle
  • 18′ wide – (2) compact cars
  • 20′ wide- (2) mid-size cars
  • 22′ wide – (2) full-size cars
  • 24′ wide – (2) large vehicles
  • 30′ wide – (3) vehicles

Length Guide

Standard lengths are 21′ 26′, 31′, 36′ and longer in 5′ increments. 21′ and 26′ long are ideal lengths for two cars. RVs, boats, campers, etc. will require longer units. A good best practice is to consider the length of your unit and add 5′ to determine the minimum carport length.

Side Height Guide

The side height is measured on the side wall and not at the center or apex of the unit. You will want to ensure that the unit’s side height is tall enough for your car, truck, camper or RV. Should you ever plan to enclose the unit, add enough space for garage door height and clearance.

If you are unsure about any of the dimensions, call us and one of our experienced team members can assist you in selecting the right one for your needs.

OTHER OPTIONS TO CONSIDER

OTHER OPTIONS TO CONSIDER

With carports, there are several available options.

Side Walls
The sides can be left open or one or more panels can be placed on the side wall, or the side can be closed to the ground for additional protection from rain and sun. Also, adding panels to the side walls makes the carport more rigid and strengthens the unit, end-to-end.

End Walls
The end walls can be left open or have optional gable ends, extended gables, or can be closed to the ground. Gables add to the appearance of the unit, hiding the roofing framework. They also provide additional shelter on the ends of the unit as well as make the structure stronger and more rigid, side-to-side

J-Trim
Panels on the side walls and gables on the end wall are left un-trimmed on the bottom. J-trim can be added to the bottom of the panels for both appearance and for safety. We recommend J-trim on any panel edge that is 3′ – 7′ in clearance height and will be exposed to foot-traffic.

With garages, there are several available options in which to customize your unit

Garage Doors

we offer roll-up doors up from 6’ wide to 6’ tall to 12’ wide x 12’ tall.

Walk-in Doors

we have 36” x 80” walk-in doors, with or without windows in the door

Windows

all single pane in 30” x 30”

Interior Walls

we can customize units by adding interior walls across the width of the unit or down the length of the unit

Porches/Overhangs

we can create open or partially enclosed porches on the ends of your unit

Lean-tos

we offer lean-tos that are attached to the center or main structure, up to 12’ wide

AVAILABLE COLORS

AVAILABLE COLORS

For the majority of our service area, the color sections at the right are available. In limited areas, there are a few more color choices. IF you don’t see the color that you want, call one of team members and they can advise as to whether a specific additional color is available in your area.

colors for carport

For carports and garages, the available colors choices are for:

  • Roof Color
  • Trim Color
  • Side and End Wall Color

These options are available for no extra cost!
Here are our color selections
You may coordinate your colors by using our color planner tool



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